Interview

Truist’s payments strategy: simplicity, speed, and systems that earn trust

In a post-Transact interview, EVP Chris Ward shared how Truist is evolving its payment capabilities by embedding into client ecosystems, leveraging AI for clarity, and balancing innovation with care.

Lee Arthur
Lee Arthur
Apr 16, 2025
Truist’s payments strategy: simplicity, speed, and systems that earn trust
Interview

Future-proofing payments without overengineering the present

At ETA Transact 2025, Sukanya Madhavan explained how CSG’s payments division is evolving to serve 140,000 businesses by focusing on real-world usability, integration simplicity, and the right kind of AI.

Lee Arthur
Lee Arthur
Apr 11, 2025
Future-proofing payments without overengineering the present
Interview

The payments platform you’ve never heard of—but probably use

At ETA Transact 2025, NMI’s CMO Peter Galvin shared how a behind-the-scenes strategy is powering payment innovation across industries—from retail to transit to vending.

Lee Arthur
Lee Arthur
Apr 9, 2025
The payments platform you’ve never heard of—but probably use
Interview

Barrett Smith on turning complexity into cash flow

At ETA Transact 2025, Versapay’s Barrett Smith outlined how automation, data-rich transactions, and embedded payments are helping the office of the CFO reclaim lost time and money.

Lee Arthur
Lee Arthur
Apr 8, 2025
Barrett Smith on turning complexity into cash flow
Interview

“We’ve already done the moonshot”: Ezra Gabay on rewards, risk, and why real impact starts at home

At ETA Transact 2025, the Chief Payment and Banking Officer at GFT Rewards reflects on life after scale, the penny business, and why purpose—not hype—is his North Star.

Lee Arthur
Lee Arthur
Apr 4, 2025
“We’ve already done the moonshot”: Ezra Gabay on rewards, risk, and why real impact starts at home
Interview

Joseph Heck on Credit, Conversion, and the Future of BNPL for Everyday Consumers

At ETA Transact 2025, Zip US CEO Joseph Heck outlined a sharp pivot for the BNPL category: less hype, more utility.

Lee Arthur
Lee Arthur
Apr 3, 2025
Joseph Heck on Credit, Conversion, and the Future of BNPL for Everyday Consumers